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In Partnership With

Podcast Series: The Patient Experience - Part 1

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Course Summary

Credits:

0.5 CME

Format:

Cost:

Podcast

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FREE

⭐️ This course is available for FREE with an

Urgent Care Membership!

Welcome to A Frank Discussion

A Master Clinicians Medical Education Podcast hosted by, Dr. Frank Illuzzi.
Join us every 2 weeks as a master clinician guest is invited to share some tips and
tricks of the trade and teach the art of medicine.

Topics Covered in the

Podcast

The COVID pandemic has changed the landscape of interacting with patients. Dr. Frank Illuzzi is joined by Dr. Hong Choi (Director of Physician Academy at CityMD) as they discuss these new challenges and offer tips to improve the patient encounter and increase satisfaction scores. Part 1 of 2 in this series.



This is a 20 minute video podcast that reviews common urgent care issues and important problems related to patient experience, with techniques and methods to improve the patient experience. You will learn:


  • Ways to make a positive first impression upon entry into the patient room

  • How to connect with the patient during the course of the visit

  • To educate and empower the patient on the treatment plan in ways that the patient will understand

  • Exit the encounter in a positive manner similar to the entrance

The Master Clinicians Urgent Care Membership offers access to the entire Urgent Care library! 

As a member, you can decide what course you like and learn at your own pace. There are over 150 CME credits hours of educational lectures taught by the industry’s best from AFC, GoHealth, CityMD, PM Pediatrics, UCA/NERUCA, NextCare, and Academic Centers such as Northwell, Mount Sinai and Johns Hopkins.

Over $6,500 worth of value for only $1,000!

Membership Access for an Entire Year!

Access to all Master Clinicians created

Urgent Care Library

(over 150 CME hours)

Highlighted CME

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Urgent Care X-ray

Crash Course Series

(9 CME credits)

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DOT Certification/

Recertification Course

(10 CME credits)

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Urgent Care Podcast Series

(9.5 CME credits)

Included CME

URGENT CARE

RADIOLOGY

DOT & WORKER COMP

ORTHOPEDICS

DERMATOLOGY & WOUNDS

PEDIATRICS

WOMEN'S HEALTH

CARDIOLOGY

ENT

ERGONOMICS

FAMILY MEDICINE

OPHTHALMOLOGY

PATIENT EXPERIENCE

PSYCH AND MENTAL HEALTH

TELEMEDICINE

TRAUMA & EMERGENCY

TRAVEL, TOXICOLOGY & ENVIRONMENTAL

UROLOGY

Continuing Medical Education

ACCME Accreditation:

Master Clinicians, LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation:

Master Clinicians, LLC designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AOA Accreditation:

This educational activity is eligible for 0.5 Category 2-B credit hours by the American Osteopathic Association.

Courses Included

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Podcast Series: The Patient Experience - Part 1

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