Welcome to A Frank Discussion
A Master Clinicians Medical Education Podcast hosted by, Dr. Frank Illuzzi.
Join us every 2 weeks as a master clinician guest is invited to share some tips and
tricks of the trade and teach the art of medicine.
CME content tailored for the PA, NP, and physician taught by Master Clinicians educators. Choose from courses in Orthopedics, EKG, X-rays, Laceration Repair and more!
Earn CME while enjoying our educational podcasts which touch upon various healthcare and medical topics. We interview the experts to bring you tips and tricks of the trade!
We are excited to announce our NEW Loyalty Program • Earn points that can be used towards CME • No more “use it or lose it”
Topics Covered in the
The COVID pandemic has changed the landscape of interacting with patients. Dr. Frank Illuzzi is joined by Dr. Hong Choi (Director of Physician Academy at CityMD) as they discuss these new challenges and offer tips to improve the patient encounter and increase satisfaction scores.
Part 1 of 2 in this series
This is a 20 minute video podcast that reviews common urgent care issues and important problems related to patient experience, with techniques and methods to improve the patient experience. You will learn,
• Ways to make a positive first impression upon entry into the patient room;
• How to connect with the patient during the course of the visit;
• To educate and empower the patient on the treatment plan in ways that the patient will understand; and
• Exit the encounter in a positive manner similar to the entrance.
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Continuing Medical Education
This internet enduring material is designated for a maximum of 0.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. CME credit approval pending.
CME Course & Bundle Recommendations
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