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Frequently Asked Questions

Need more information? At Master Clinicians, our mission is to bring quality CME to providers throughout all stages of their education journey

New Classes added every month

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Master Clinicians creates active and engaging educational content for clinicians, through in-person and virtual learning. We utilize a variety of multi-specialty educators to guide learners as they refine their knowledge, develop procedural skills and improve patient care.
What is Master Clinicians?
Master Clinicians is a continuing medical education (CME) company for the next generation of healthcare clinicians (Physicians, PAs and NPs) working in the emerging medical fields such as emergency medicine, urgent care medicine, telemedicine, women's health and hospitalist medicine. We provide online and live education courses with best-in-class instructors (our Master Clinicians Mentors).
What is the Art of Medicine?
Our goal is for our Master Clinicians Mentors to teach the "Art of Medicine" in addition to the science. In their courses, our instructors share tricks and tools that they use, pearls of wisdom and experiences that helps with diagnosis, management and improvement of the patient experience. These are the things you cannot find in regular text books or online, especially in the emerging medical fields.
What Accreditation Does Masters Clinicians Have?
These activities have been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Oakstone Publishing and Master Clinicians, LLC. Oakstone Publishing is accredited by the ACCME to provide continuing medical education for physicians.
How Do I Get My CME Credits & Certificate?
Once all the required course elements are finished, a CME certificate with the amount of credit assigned to the course will be automatic generated for download and print. Our CME credit are all AMA PRA Category 1 and can be used universally by physicians, PA's and NP's. Some courses may have other additional CME accreditations for specific professions.
What Do I Get with My Purchase?
Once you have completed the purchase, you will receive full access to the online CME course which may include instructional videos, slides lecture, pdf's, etc. You can take your time with each course as there is no time limit. With lifetime access, you can return to the course at any time whether completed or not. All purchases are non-refundable once the course has been accessed.
What is your Refund Policy?

Refunds for courses or bundles will only be considered within 72 hours from the time of purchase. If a course has been accessed (including, but not limited to, video views, quiz attempts, or file downloads) within the first 72 hours of purchase, the customer will not be eligible for a refund.

What Devices Do I Need to Access CME Courses?
You may access this CME by using your mobile device, tablet, laptop or desktop. You can use any Apple or android product or any product that allows you to access the website. Some people prefer to listen on the go and others prefer to sit and learn.
How Does Master Clinicians Give Back to the Community?
Since early 2020, Master Clinicians has donated ten percent of quarterly sales to local and national charities to support the healthcare community. Organizations include: St. Jude Children's Hospital, Dr. Lorna Breen Foundation, COVID-19 Emergency Relief Fund, Urgent Care Foundation, Susan G. Komen and CIDA.
Can I Use Master Clinicians Promotional Coupons for All Products?
We offer Special Promotions and Sales throughout the year. While these offers are available to use for all individual courses and memberships (unless specified otherwise), no promotional codes can be used toward Group Purchasing. 
What are Membership Access Passes (MAP)?
A way for providers to get more value and freedom with their CME benefits. No more use it or lose it. Instead MAP holders will get MC Tokens that never expire. You will enjoy preferred pricing (up to 50% off) on Master Clinicians courses. You can use your MC Points to enroll in courses whenever you want.
What are the Benefits of Membership Access Passes (MAP)?
Every time you purchase a MAP you receive 15% more points. All MC courses are discounted (up to 50% off) when you use your tokens to enroll. MAPs bring you more value for your CME.
What are Master Clinicians      Tokens?
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When you purchase one of our Membership Access Passes, you will receive MC Tokens based on the tier you choose. Use the Tokens to enroll in courses in our CME Library. Since your tokens never expire, you can choose to enroll in courses anytime you like.
What Can I Do with My Tokens?

You can redeem your tokens for Master Clinicians CME courses (Tokens are not eligible to be used for non-Master Clinicians content at this time). There will be additional rewards to redeem using your tokens — Coming Soon Q1 2023.

Do I Get Any Benefits from Using Tokens Instead of Directly Purchasing a Course?
Yes. When you use your tokens to purchase a Master Clinicians CME course, you automatically receive the course at a discounted price.
Can I Earn Extra Tokens?

Yes. Earn FREE tokens by viewing educational content or attending a webinar from one of our many partners. 


Sign up for our newsletter and keep an eye out for ways to earn free points and CME.

How Do I Know How Many Tokens I Have?
Your total tokens can be seen on your profile/wallet page. Launching Q1 2023.
If I Purchase an Access Pass Do I Get Access to the Whole CME Library?
Access Passes do not automatically enroll you in all Master Clinicians courses. Once you choose the specific course you would like to enroll in, you redeem the appropriate points value for that course. 
How Long Do I Have Access to Courses I Enrolled In?
Once you enroll or purchase a course, you will have access to courses forever.
How Do I Use My Tokens to Sign Up for Master Clinicians Courses?
Once you see the course you would like, email and you will be enrolled in the course. The corresponding tokens will be deducted from your account. The remaining balance will be included in your email confirmation. Once our full system rolls out (Launching Q1 2023), this will be more streamlined and you will be in full control through your account.
What Does the Early Bird Sale Mean?
When you sign up now, you will earn an additional 15% in tokens. You will also have access to the exclusive discounts on Master Clinicians courses. When you use your tokens to purchase courses, you save up to 50%. 
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