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Podcast Series: The Patient Experience - Part 1 (Exp)

Podcast Series: The Patient Experience - Part 1 (Exp)

Course Summary

Credits:

0.5 CME

Format:

Cost:

Podcast

$0

Welcome to A Frank Discussion

A Master Clinicians Medical Education Podcast hosted by, Dr. Frank Illuzzi.
Join us every 2 weeks as a master clinician guest is invited to share some tips and
tricks of the trade and teach the art of medicine.

Topics Covered in the

Podcast

The COVID pandemic has changed the landscape of interacting with patients. Dr. Frank Illuzzi is joined by Dr. Hong Choi (Director of Physician Academy at CityMD) as they discuss these new challenges and offer tips to improve the patient encounter and increase satisfaction scores. Part 1 of 2 in this series.



This is a 20 minute video podcast that reviews common urgent care issues and important problems related to patient experience, with techniques and methods to improve the patient experience. You will learn:


  • Ways to make a positive first impression upon entry into the patient room

  • How to connect with the patient during the course of the visit

  • To educate and empower the patient on the treatment plan in ways that the patient will understand

  • Exit the encounter in a positive manner similar to the entrance

Courses Included

Podcast Series: The Patient Experience - Part 1 (Exp)

Podcast Series: The Patient Experience - Part 1 (Exp)

Podcast Series: The Patient Experience - Part 1 (Exp)

Continuing Medical Education

ACCME Accreditation:

Master Clinicians, LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation:

Master Clinicians, LLC designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Creditsâ„¢. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AOA Accreditation:

This educational activity is eligible for 0.5 Category 2-B credit hours by the American Osteopathic Association.

Podcast Series: The Patient Experience - Part 1 (Exp)

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